7 Tips to Change Customer Feedback into Sales

Measure Sarah's satisfaction in each and every communication channel she uses to talk to you

The Magic of Happiness

How can you make your customers happy?      Last August I was at Inbound13 conference in Boston. I was lucky to have an extra day to spend going around the city. During that I stopped by a restaurant near the Memorial park and the food and the service were great. I did over tip the … متابعة القراءة The Magic of Happiness

Why The Social Hub of Excellence

The social hub of excellence is the operation center for brands to excel in social. I have looked at couple of proposals for social media and community management in different settings; from local and multinational agencies servicing in Saudi Arabia. What was apparently not present for such offerings was the post (content calendar and ideas … متابعة القراءة Why The Social Hub of Excellence